Slide Frequently Asked Questions

How do sessions and groups work?

To allow everyone to ride safely at different skills and bike sizes, we have setup different groups to match riders of the same skill and bike size together when they go out on the track.

Group 2 to 5 now run on the Senior track each 15 minutes, with groups 4 and 5 now running back to back after 7pm each day.

What is an MX Dome package?

MX Dome Packages come in a variety of flavours and all include a discounted amount of sessions than the standard price.

As well as greatly discounted riding sessions, these packages may include other bonuses such as a free RFID wristband, discounted event tickets, included MX Dome merchandising, gift cards, promotional material and others.

How to I redeem my MX Dome Package?

After you finish checking out the package in our web shop, you will receive a welcome email with a QR code and a membership number.

If you are redeeming your membership online, enter your ID number into the shopping cart under ‘Membership’ instead of completing a credit card payment.

If you are redeeming in house, bring your mobile to the ticket counter with the QR code in the email and scan it at the booth when you arrive.

This will allow you to use your membership to cover the balance of your riding sessions at greatly discounted rates!

Membership Redemption

Arrive and Ride? How does this work?

You will be able to arrive and ride throughout the day, but be aware that there may be wait times to do this as others will have pre-booked in their times so the track may be full at the time of your arrival.

Beginners support

Are you new to the world of riding? Don’t worry our friendly team will assist you with any questions you might have.

How long do I have to use my pre-launch package?

All pre-launch packages purchased are valid for 12 months from our opening date and are only available for a limited time.

What happens if I miss my session?

It is up the patron to ensure that they are on site at the facility with adequate time before their session. Missed sessions will not be refunded.

Can I bring my own bike?

YES!!

Contact the MX Dome team

Let us know if you have any questions.